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Renew an Expired Invitation

Renew an expired agency invitation instead of creating a brand-new one again.

Before You Start​

  • Make sure you are logged in as Super Admin.
  • Make sure the invitation already exists and shows the Expired status.

Steps​

  1. Open the Agencies menu from the header.
Super Admin dashboard with the Agencies menu available in the headerSuper Admin dashboard with the Agencies menu available in the header
  1. Open the agency section.
  2. Click the Invitation tab.
agency page with the Invitation tab highlightedagency page with the Invitation tab highlighted
  1. Find the invitation that shows the Expired status.
  2. Open the three-dots menu for that invitation.
  3. Review the available options, such as Renew, Delete, and View.
invitation row actions menu with the Renew option selected and a confirmation popupinvitation row actions menu with the Renew option selected and a confirmation popup
  1. Click Renew.
  2. Confirm the renewal in the popup.

What Happens Next​

The invitation becomes active again and can be used by the recipient.

Notes​

  • Use Renew when the old invitation expired before the recipient accepted it.
  • This keeps you from creating the same invitation from the start again.