Notifications and Background Jobs
Notifications
The bell in the navigation receives real-time account notifications. Its badge shows the unread count.
From the notification panel, you can:
- Open a notification to mark it as read.
- Follow its destination when it links to another CRM page.
- Open details for an actionable notification.
- Mark all notifications as read.
- Clear all notifications after confirmation.
- Scroll to load older notifications.
Franmantra can also request browser notification permission and play a sound when a new notification arrives. Browser alerts depend on your browser and operating-system permissions.
Background Jobs
Large operations can continue in the background instead of making you wait on one page. Examples include bulk contact actions, data exports, file imports, and agency report generation.
Franmantra shows a status message while a tracked job is running and then shows one of these results:
- Completed: the job finished successfully. If it produced a file, the download starts when the result is ready.
- Failed: the job stopped with an error message.
- Cancelled: the job was cancelled before completion.
Some bulk jobs also support reschedule or resume actions from their job details.
Notes
- Do not repeat an action just because it is still processing; this can create duplicate jobs.
- If a completed export does not download, check the browser's download permissions and try the export again.
- If notifications stop updating, refresh the page to restore the real-time connection.
- Clearing notifications cannot be undone and does not delete the underlying CRM record or job.