Schedule
Overview
The Schedule Page is where you can see and manage scheduled communications and social posts in one place. Use the Email, Sms, WhatsApp, and Social tabs to review items planned for later delivery or publication. Instead of going to each contact or social post individually, this page gives you a single view to track everything easily.
What You See
When you open an Email, Sms, or WhatsApp tab, you will see a table listing scheduled messages. Each row shows details such as:
- Contact Name: The recipient of the message
- Message Type: Whether it is an email, SMS, or WhatsApp message
- Scheduled Date and Time: When the message will be sent
- Current Status: The present state of the scheduled task
The Social tab shows scheduled social posts with their platform, account or page, status, scheduled time, and timezone.
This organized view helps you quickly understand what communications are coming up in your pipeline.
Key Actions
If you want to check a specific scheduled message, you can click on the record to view its full details. This allows you to see the message content, the receiver, and the exact time it is scheduled to be sent.
This page is mainly used for monitoring and control. You can delete any scheduled message if it is no longer needed. Once deleted, the message will not be sent.
Use the reschedule option from the contact’s communication thread if you need to change the delivery time.
Example
If you have planned several reminders, follow-up messages, or social posts, you can review them all from this page. If one item is no longer needed, delete it here so it does not go out or publish by mistake.