Skip to main content

Duplicate a Template

What This Is​

Template duplication creates a new copy of an existing email or SMS template. The copy keeps the original template content and settings, while you provide a new name for the copy.

When To Use It​

Use this when a message is mostly correct but needs a different name or small changes for another campaign, team, or audience.

Before You Start​

  • Sign in with permission to write templates.
  • Make sure the template you want to copy already exists in Settings > Template.
  • Choose a name that clearly distinguishes the copy from the original.

Steps​

  1. Open Settings > Template.
  2. Find the email or SMS template you want to copy.
  3. Open the row's actions menu.
  4. Click Duplicate Template.
Template list with the Duplicate Template action menuTemplate list with the Duplicate Template action menu
  1. Enter the new name in Template Name.
  2. Click Duplicate.

The new template is added to the template list. Open its actions menu and choose View or Edit to review or change the copy.

Result​

Franmantra creates a separate template with the copied content and the new name. Changes to the copy do not rename the original template.

Notes and Troubleshooting​

  • The template name is required and may contain letters, numbers, spaces, periods, apostrophes, and hyphens.
  • If the original template cannot be found, duplication cannot be completed.
  • The current repository does not include a dedicated screenshot of the Duplicate Template dialog.